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Agency Details: Aragon Housing Association

Telephone
0300 123 5544 (Customer Services)
Address
Katherine's House
Dunstable Street
Ampthill
Bedfordshire
MK45 2JP
E mail
Website
http://www.aragon-housing.co.uk
Organisation status
Not for Profit Social Housing Provider
Regions Served
Bedford Borough, Central Bedfordshire
We deal with the following groups
Aragon Housing Association customers and people who live in their households.
Opening Times
8.45am - 5.00pm (main office)
Accessibility
Disabled access
Areas of law on which we give advice
Benefits, Consumer, Debt, Housing
Level of service
Advice, Casework and Representation.
We deal with the following other services
Our organisation also provides advice/information on adaptations to home, disability issues, energy efficiency, general family services, tax issues, care services, education issues, equality/human rights, general financial issues and health issues.
Description
Community Investment: Our Community Investment services are aimed at supporting our tenants and the wider community into work or better paid work through advice, information and guidance to improve employability, confidence and skills. We have a specialist worker who works with young people which includes apprenticeship schemes. We also enable our tenants to engage with the governance of the association.

Debt Advice: Our FCA licensed Money Advice service can advise you on your options to deal with your debt and support you through those options, whether that’s negotiating affordable repayments, applying for write-offs or entering into personal insolvency.

Tenancy Support: Our Tenancy Support service is aimed it keeping our tenants in their homes and managing their tenancies through a variety of means, whether that’s applying for grants, support to access statutory services, help to apply to move, managing anti-social behaviour and more.

Welfare Benefits: Our Welfare Benefits Advisors can advise you of your entitlements to benefit, help you make applications, manage your claims and challenge decisions, including representation to First-Tier Tribunal.

Outreach Services Available
We offer home visits if required.
Accreditation
We have a Consumer Credit Act Licence to give debt advice.
Referral Procedures
Call us on the number above and ask for the service you require and a customer service officer will put you through to us if we’re available, or send a referral if we’re busy. Or, send an email to the relevant email address. We will then contact you to discuss your circumstances and offer you an appropriate appointment if required.
Extra Services
Other information
Email Contacts:

Community Investment: communityinvestment@aragon-housing.co.uk
Debt Advice: money@aragon-housing.co.uk
Tenancy Support: ahatenancysupport@aragon-housing.co.uk
Welfare Benefits Advice: ahabenefits@aragon-housing.co.uk
Other: customerservices@aragon-housing.co.uk