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Agency Details: Citizens Advice Bedford

01234 867944 (Advice Line)
01234 346543 (Admin Line)

7a St Paul's Square
MK40 1SQ
E mail
Organisation status
Voluntary organisation and company limited by guarantee

This agency is a registered charity.

Regions Served
Bedford Borough
We deal with the following groups
All members of the public
Opening Times
In Person
9.30am - 3.00pm, Monday to Thursday
9.30am - 12.30pm Friday
12.30 pm - 3.00pm Friday (for appointments only)
9.45am - 1.00pm Monday - Thursday
DDA compliant
Areas of law on which we give advice
Benefits, Community Care, Consumer, Debt, Discrimination, Employment, Family Law, Housing, Immigration
Level of service
General advice and information on all issues. We offer specialist casework in Debt, Welfare Benefits, Court Desk, budgeting support, Universal Credit support, Energy Best Deal initiatives.
We deal with the following other services
We offer Financial Capability Training. Initiative with DWP, training and support. Volunteer recruitment. Research and Campaigns (R&C)
Citizens Advice Bedford provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We provide advice and support on a wide range of subjects. We also aim, through our local and national R&C work to improve policies and practices that affect people's everyday lives. You can get help by telephone, email, webchat, online advice guide or by face to face discussion.
Outreach Services Available
London Road Surgery (Monday)
Financial Capability
Advice Quality Standard (AQS) - welfare benefits and debt casework. FCA regulated.
Referral Procedures
Extra Services
We have a small team of specialist money advice/debt caseworks and a welfare benefits caseworker for people who qualify for legal aid as well as an outreach worker assisting older people with welfare benefit and fuel allowance claims
Telephone advice
Telephone advice line available during office hours
Face-to-face advice
Advice provided through drop-in during office hours and by appointment only on Friday afternoons.
Other information
See for further details.
We also have a Financial Capability Officer who is able to check utility bills to help you save money. Please contact us on 01234 867944 Monday to Thursday between 9.45 and 1pm