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Agency Details: Bedford Borough Council - Housing Options

Telephone
01234 221932 (Office)
01234 221786 (Office)
01234 227461 (Office)
01234 221785 (Office)
01234 227435 (Fax)
01234 227274 (Office)
Address
Town Hall
St Paul's Square
Bedford
Bedfordshire
MK40 1SJ
E mail
Website
http://www.bedford.gov.uk
Organisation status
Statutory organisation
Regions Served
Bedford Borough
We deal with the following groups
All members of the public
Opening Times
Drop in service: 9.00am - 12.45pm, Monday - Thursday and 10.00am - 12.45pm, Friday
Telephone service: 8.45am - 5.15pm, Monday - Thursday and 10.00am - 4.45pm,Friday
Accessibility
Disabled access
Areas of law on which we give advice
Housing
Level of service
Advice with casework and representation service
We deal with the following other services
None
Description
The Housing Advice Service offers free and confidential advice on a wide range of housing matters to anyone who has a housing problem or who needs help finding accommodation. The service can be accessed via telephone, letter, e-mail or fax
Outreach Services Available
None
Accreditation
Investors in People, Equality Standard - Level 3
Referral Procedures
Telephone to make a referral
Extra Services
None
Telephone advice
Telephone service available 8.45am - 5.15pm, Monday to Thursday and 10.00am - 4.45pm on Friday
Face-to-face advice
Drop-in service open 9.00am - 12.45pm Monday to Thursday and 10.00am - 12.45 Friday. Afternoon appointments and Home visits only when unable to visit the drop-in service.
Other information
Our services are free of charge, we also offer interpreting services via a language line. Some internal interpretation available