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Agency Details: Bedford Borough Council - Trading Standards and Environmental Health

Telephone
01234 227487 (Main office)
08454 04 0506 (Consumer Direct)
01234 227242 (Fax)
Address
Town Hall
St Paul's Square
Bedford
Bedfordshire
MK40 1SJ
E mail
Website
http://www.consumerdirect.gov.uk (for consumer advice)
Organisation status
Statutory organisation
Regions Served
Bedford Borough
We deal with the following groups
All members of the public
Opening Times
9.00am - 4.00pm, Monday - Friday
Accessibility
N/A
Areas of law on which we give advice
Consumer
Level of service
General advice with on-going casework service
We deal with the following other services
Contract issues, civil law and investigation into alleged criminal offences and breaches of relevant Trading Standards legislation. Trading Standards can advise on goods bought on credit agreements and hire purchase agreements.
Description
The role of Trading Standards is to empower and inform consumers, encourage honest business, and target rogue traders and rogue trading practices.

Website list of approved traders - www.bedfordgov.uk/tsapproved
Outreach Services Available
N/A
Accreditation
N/A
Referral Procedures
Telephone to make a referral
Extra Services
Trading Standards offers talks and training (where resources allow) to community groups, businesses and schools on a range of Trading Standards related law. Trading Standards also offers business advice to ensure businesses in Bedford Borough comply with relevant legislation.
Telephone advice
Consumer Direct provides basic consumer advice for Trading Standards: 8.00am - 6.30pm, Monday - Friday and 9.00am - 1.00pm on Saturday.
Face-to-face advice
By appointment and by referral
Other information
Consumer Direct works in partnership with Trading Standards to deliver consumer advice. It's likely that, when you call Trading Standards your call will divert to Consumer Direct, or they will ask you to call so you can be given initial advice.